Terms of Service

Welcome to our online store. By accessing or using our website, you agree to follow these Terms of Service. Please read them carefully before placing an order.

1. About Our Store

We sell decorative 3D LED lamps and other lighting and décor products through our online store. Our products are intended for personal, home, office, gifting, and decorative use.

2. Product Information

We try our best to provide accurate product descriptions, images, sizes, colors, and specifications.

However, slight differences in color, appearance, or design may occur due to lighting, photography, screen settings, or manufacturing variations.

3. Orders

When you place an order, you agree to provide accurate and complete information, including your name, phone number, delivery address, and other required details.

We reserve the right to contact you to confirm your order before dispatch.

An order may be cancelled if the provided information is incomplete, incorrect, or if the product becomes unavailable.

4. Prices and Payments

All product prices displayed on our website are subject to change without prior notice.

We may offer different payment options, including Cash on Delivery where available.

The final amount payable will be shown during the checkout process.

5. Shipping and Delivery

We currently deliver orders within Pakistan.

Delivery times may vary depending on the customer's location, courier service, weather, holidays, and other circumstances beyond our control.

Once an order has been dispatched, the customer may receive tracking information where available.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers should review that policy before placing an order.

7. Order Cancellation

Customers may request cancellation before the order is dispatched.

Once an order has been shipped, cancellation may not be possible.

8. Product Use

Customers are responsible for using our products properly and according to any instructions provided with the product.

We are not responsible for damage caused by misuse, unauthorized modifications, improper installation, or negligence.

9. Website Content

All content on our website, including product images, descriptions, graphics, logos, and other materials, is provided for our store's business purposes.

You may not copy, reproduce, modify, distribute, or use our website content for commercial purposes without our permission.

10. Website Availability

We try to keep our website available and accurate at all times. However, we do not guarantee that the website will always be available, error-free, or uninterrupted.

We may update, modify, suspend, or discontinue any part of the website or its services when necessary.

11. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page, and the updated terms will apply from the time they are published.

12. Contact Us

If you have any questions regarding these Terms of Service, orders, products, returns, or refunds, please contact our customer support through the contact information available on our website.

By using our website or placing an order, you acknowledge that you have read and agreed to these Terms of Service.