Shipping Policy

Thank you for shopping with us! We are committed to delivering your order safely and as quickly as possible.

1. Delivery Area

We currently offer delivery across Pakistan.

We do not currently offer international shipping.

2. Processing Time

Orders are normally processed and prepared for dispatch within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays may take additional time to process.

3. Delivery Time

After dispatch, delivery usually takes approximately:

• Major Cities: 2–5 business days

• Other Areas: 3–7 business days

Delivery times are estimates and may vary depending on the customer's location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

From time to time, we may offer free shipping promotions on selected products or orders.

5. Order Tracking

Where tracking is available, customers may receive a tracking number or shipment details after their order has been dispatched.

Customers can use the provided tracking information to follow their shipment.

6. Incorrect Delivery Information

Customers are responsible for providing a complete and accurate delivery address and contact number.

We are not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.

7. Delayed Deliveries

Although we work with reliable courier services, unexpected delays can sometimes occur due to weather, public holidays, high order volumes, courier issues, or other circumstances beyond our control.

If your order is significantly delayed, please contact our customer support team.

8. Damaged Packages

If your package appears damaged when it arrives, please take clear photos/videos of the package and product and contact us as soon as possible.

For damaged or defective products, please refer to our Return & Refund Policy.

9. Cash on Delivery

Cash on Delivery may be available for selected locations and products.

Customers should provide a valid phone number and delivery address so that we can confirm the order before dispatch.

10. Contact Us

If you have any questions about shipping, delivery, or your order, please contact our customer support through the contact details available on our website.

We aim to provide safe, reliable, and timely delivery across Pakistan.